Westjet offers an online flight rebooking service to help customers manage their bookings in the event of the unexpected.
Canadian airline customers can use this service to change their flight dates, times or destinations sometimes without incurring additional charges.
To access the flight rebooking service, customers must log in to their Westjet account. Use your last name and booking number to gain access.
At West, changes can be applied to travel dates (for outward and return flights), departure times, purchases of upgrades, seats choice and additional baggage, …
Change your plane ticket less than 24 hours after booking?
According to Westjet rules, you can change or cancel your flight within 24 hours of booking without any charge. To make changes to your ticket, you must log in to your Westjet account and select Manage Trip from the main menu. From here you will be able to view and edit your existing reservation.
Right to free rebookings WestJet
It basically depends on the fare chosen by the passenger. Tickets booked with Econo, EconoFlex, Premium fares are changed free of charge ($0).
On the other hand, by purchasing a WestJet plane ticket with the basic fare, you must pay the following costs:
– More than 60 days before departure date
Between $39 and $94 on scheduled flights departing from different airports (except airports in European countries);
Between $94 and $319 on routes between Canada and Europe.
– Less than 60 days before the flight
Between $90 and $99 on journeys served from the various airports (except from airports in Europe);
Between $99 and $199 on the various air routes linking Canada to Europe.
WestJet Name Change/Correction Policy
Name change? Unfortunately, Westjet does not allow name changes on tickets. If you need to change the name on your ticket, you will need to cancel your existing booking and make a new one.
On the other hand, corrections of spelling errors made when inserting names in the reservation form are authorized (up to three letters).
Modify a flight reservation already checked?
Unlike many other airlines, Westjet allows customers to change their flight reservations even after checking in. To do this, customers must log into their Manage Trip account on the Westjet website or mobile app, and from there they can cancel their check-in and then make changes to their existing booking, such as changing the date or destination of their flight, and afterwards they can re-check in their flight.
What if your plane ticket cannot be changed?
If your WestJet flight cannot be changed, you can cancel your reservation and receive a full refund (if your request is made within 24 hours of your flight purchase).
If you are unable to do this online, you should contact your Canadian airline’s customer service department and ask one of their agents for assistance.
If the ticket was purchased through a third-party travel agency or website, customers should contact the agent or website directly for assistance with canceling their reservation.