Claim for a flight delayed or canceled by WestJet at the last minute

In the event of a significant delay on a flight operated by WestJet Airlines, passengers can claim compensation from the Canadian airline based on the length of the delay (from three hours).

Generally, air travelers are entitled to additional compensation in the form of meals, refreshments, accommodation and other amenities until they are re-routed to an alternative flight.

If the WestJet flight is canceled or the delay is more than one hundred and eighty minutes, you may also be entitled to a cash refund for one or more of your pre-booked transportation costs. Passengers are advised to check and review their travel insurance policies to determine exactly what their rights and privileges are when it comes to making claims with this airline.

When is it possible to claim and request a refund from WestJet?

WestJet passengers have the right to ask for a refund if their flight is cancelled. They can also request a refund from their airline if their baggage is lost or damaged. However, if they choose to cancel the flight themselves due to the long delay on their itinerary, certain restrictions may apply, such as the need to pay a cancellation fee depending on the fare purchased.

Did you know that it is possible to claim compensation from WestJet when your flight is cancelled?

Indeed, you have the right to claim compensation from the Canadian air operator when your plane does not take off.  The right to compensation is granted to WestJet passengers in the following cases:

– Delayed flight

– Canceled flight

– Damaged or lost baggage

WestJet will honor claims for delayed flights and/or cancellations or even denied boarding, up to $1,000 Canadian per passenger per trip regardless of whether the disruption was caused by its fault or occurred.

In order to submit a claim, travelers must submit a completed claim form and provide proof of purchase such as a booking confirmation and/or e-ticket receipt or boarding pass. If the claim is approved, passengers will receive compensation within thirty (30) business days of submission.

What compensation should you expect in the event of a disruption to your flight?

If your flight is disrupted with WestJet in Canada, you may be eligible for compensation. It depends on the duration as determined by Canadian law. Generally, passengers may be entitled to rebooking on another flight, meal and hotel accommodation while their delay is resolved, and monetary compensation up to:

– $400.00 if the posted delay is between 3 and 6 hours;

– $700.00 if the delay recorded is between 6 and 9 hours;

– $100.00 if the flight is delayed more than 9 hours.

Compensation can be received by various means of payment, including bank transfers, PayPal, credit and debit cards, checks or even cash. Generally, WestJet Airlines uses the same means of payment used by the passenger for the payment of his reservation.

Submit your claim compensation online: Fill out the form

Filling out and submitting a claim form usually involves gathering the relevant documents to prove the facts of your case and then filling out the form itself. Once you have completed filling out the form, be sure to review it for accuracy and submit it with supporting documentation to WestJet Airlines Customer Service.

Important: WestJet is not expected to compensate you if you are notified of your flight cancellation more than fourteen days prior to your scheduled flight date.

What are the rights of passengers who are victims of delay or cancellation departing from the European Union?

WestJet also offers compensation for long delays (greater than three hours) and cancellations of its flights departing from airports in European Union countries. Under EU Regulation 261/2004, stranded passengers may be entitled to up to €600 in cash compensation per passenger.

The Canadian airline also provides vouchers or points of equal or greater value to the cost of the original ticket, allowing passengers to book another flight with them at no cost. In addition, the law guarantees that if you are denied boarding on a flight due to overbooking, you will receive compensation. All eligible claims must be submitted within seven days of flight disruption.

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