There are several reasons why a passenger may decide not to fly with Porter Airlines. A question arises in this situation: can one obtain a refund of his plane ticket in the event of cancellation of his reservation?
Request a refund after canceling your reservation?
It is clear and clear that the relationship between the traveler and his airline is the travel contract (plane ticket), so whether or not he is entitled to reimbursement of his flight ticket depends essentially on his fare conditions:
– WearClassic
For this fare, according to the conditions displayed on the Canadian airline’s website, passengers are entitled to a full refund of their booking fees if they have chosen the Freedom offer, however, they are only entitled to a travel credit if they booked their flight with the Flexible or Standard fare.
Passengers who have chosen the Basic package are not eligible for reimbursement.
– PorterReserve
Under the conditions and rules related to the refund of Porter Airlines tickets booked with the Porter Reserve fare, passengers have the choice of receiving a full refund or a travel credit if they reserved their seat with the Ultimate package. On the other hand, for travelers who have chosen the Navigate package, they have the possibility of obtaining a refund in the form of a travel credit only.
What is the deadline for canceling a Porter Airlines flight ticket?
The company allows its passengers to waive the purchase of their flight ticket up to 60 minutes before departure (1 hour).
How do I cancel my plane ticket reservation with Porter Airlines?
At the United States airline, reservations are easy to cancel online by filling out the form on the site. The main thing is to do it one hour before departure so as not to lose your right to a refund. The money will return to the same card the receipts were paid with at the time of purchase.
Canceling your plane ticket early: The 24-hour rule
Porter Airlines offers a full refund for all flights canceled within 24 hours of purchase.
Regardless of the fare or package chosen by the customer, if he decides to cancel his flight within 24 hours of purchase, he is eligible for a full refund or can opt for a travel credit.
How do I cancel my plane ticket reservation with Porter Airlines?
At the United States airline, reservations are easy to cancel online by filling out the form on the site. The main thing is to do it one hour before departure so as not to lose your right to a refund. The money will return to the same card the receipts were paid with at the time of purchase.
– Steps to follow
Here’s what you need to know about how to cancel a Porter Airlines reservation:
– Go to Flyporter.com then hover your cursor over Manage Flights (https://www.flyporter.com/en-us/manage-flights/my-bookings);
– On the Manage Flights page (after entering the login details: Last Name and Booking Number), select the flight you wish to cancel;
– Click on Cancel my flight, then follow the on-screen instructions.
If you are entitled to a refund, Porter Airlines will process it within 7 business days.
Additionally, if you have purchased travel insurance with Porter Airlines, you may be eligible for reimbursement of the cost of your ticket under certain circumstances.
Contact Porter Airlines Customer Service if needed
If you are unable to perform or complete the process online, you should call FlyPorter’s call center and request the assistance of a customer service representative. This service can be reached at 1-888.619.8622.
Opposite case: Porter Airlines canceled my flight
A flight canceled by Porter Airlines for any reason (severe weather conditions, technical/mechanical breakdowns, pilot strikes, problems at the airport, …) is eligible for reimbursement.
The US air carrier must give you a document on how to claim a refund, and must do so within seven to three weeks from the date your claim is filed.
Among other rights granted to passengers who are victims of cancellation, the pick-up at the airport:
– Meals and Snacks;
– Communication (phone calls and SMS);
– Accommodation in case it is already dark (in a hotel located near the airport).