Boarding service with a wheelchair on Hawaiian Airlines aircraft according to its policy

Hawaiian Airlines accepts manual and electric wheelchairs as checked baggage or as carry-on items, subject to size and weight restrictions. Passengers may also request for a wheelchair at the airport for assistance in getting to and from the gate. It is recommended to contact the airline ahead of time to inform them of your needs and to ensure a smooth travel experience.

Traveling on a Hawaiian Airlines aircraft with a wheelchair can be a little difficult, but with the right preparation, it can be a smooth and stress-free experience. Here are some tips to help you plan your trip:

– Contact the airline in advance

Before booking your flight, call Hawaiian Airlines to advise them of your needs and to confirm their policies and procedures for traveling with a wheelchair. This is also a good time to inquire about any additional fees or restrictions that may apply.

– Arrange for your wheelchair

You can either check your device as baggage or bring it on board as carry-on baggage. If you choose to check it, be sure to label it clearly and take note of any damage to the wheelchair before leaving it at the airport. If you bring it on board, it will be stored in the cabin or in the hold, depending on the size and type of wheelchair.

– Prepare for security checks

At the airport, you may have to go through security checks, which may include the inspection of your wheelchair. Be prepared for this and have your wheelchair accessible for inspection.

– Request assistance from Hawaiian Airlines

The Hawaiian airline offers special assistance for passengers with disabilities, such as wheelchair escort to and from the gate, assistance with boarding and disembarkation, and assistance with transportation of your personal effects. Be sure to request this assistance when making your flight reservation.

– Have a back-up plan

Finally, it’s always a good idea to have a back-up plan in case something goes wrong. Make sure you have contact details for the airline and any other services you may need during your trip, in case of an emergency.

Do not hesitate to contact the airline for assistance or to inquire about its policy for transporting wheelchairs on board its aircraft, and be prepared to be flexible and adaptable in the event of unforeseen situations. .

Reservation in advance by phone

Booking a plane ticket in advance (At least 48 hours before departure) when traveling with a wheelchair is important for several reasons:

– Limited space

Like most airlines, Hawaiian Airlines has a limited number of seats and storage spaces reserved for passengers traveling in wheelchairs. Booking in advance ensures that you have a guaranteed seat and that your wheelchair will have a designated space.

By booking in advance, you can ensure your trip is as smooth and stress-free as possible. The Hawaiian carrier will have plenty of time to make the necessary arrangements and can provide you with the assistance you need, so you can focus on enjoying your trip.

For any reservation by phone (mandatory), dial one of the following numbers:

– Phone 1: 1-800-778-4838 (voice)

– Phone 2: 1-800-455-9880 (TTY)

Complete the Special Services Request Form, provided by Hawaiian Airlines

When you arrive at the airport and when you check in, the agent behind the Hawaiian Airlines counter will ask you to fill out the Assistive Mobility Device Form.

To save time, you can fill it out at home before going to the airport.

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