Claim a refund from Delta Airlines: Submit your request using the online form or by phone

Canceled Delta Airlines flights, inability to travel for various reasons (accident, illness, family impediment, …)? If you wish to cancel the reservation you have made with this airline, you will be refunded in accordance with their refund policy.

Cancellation of ticket immediately after booking (24 hours)

If you cancel your flight within 24 hours of booking, you will be refunded the full amount of your ticket. If you cancel after one day but before 7 days before departure, you will receive a credit for the amount of your ticket which can be used on future Delta flights. Credit is generally valid for one year from the date of purchase.

If you cancel just days before departure, you may be eligible for a partial refund depending on fare type and other factors. You can also use the remaining value of your ticket as a travel voucher.

Request a refund from Delta Air Lines: All options available

Delta Airlines offers refunds for certain ticket fares namely:

Flight Ticket type

Reimbursement fees

Delta Main Cabin and above tickets

–          Flights within the United States, Puerto Rico, the USVI

–          Flights from airports in the United States, Canada, Europe, Africa or the Caribbean (to any destination in the world)

Free of charge (0$)

Tickets reserved for travel on a flight departing from an airport in Central/South America

Fees of $99 or more (the cancellation fees are displayed in the fare conditions of the plane ticket, varying according to the route)

A ticket booked with the Basic Economy fare

Tickets booked for travel departing from an airport in Mexico


Flight canceled by Delta Air Lines = Guaranteed refund

If your flight is canceled by Delta Airlines, you are entitled to a full refund, regardless of when you booked the ticket. You may also be eligible for additional compensation depending on the circumstances.

Delta Air Lines is offering an unused ticket refund to customers impacted by long flight delays (2 hours) or cancellations. However, the refund can be made in the form of money or a voucher or an electronic voucher (eCredit).

Get a refund for a non-refundable ticket

Even if you reserved your seat on a Delta Airlines flight with a basic fare or a fare that does not include a refund option, you can use it later, but only if you cancel your itinerary before the day of departure. You have up to one year (twelve months) from the date of issue to use it.

– Other Exception

It is possible to postpone your trip free of charge due to the death of someone close to you.

How to request a refund?

If you wish to cancel your trip, you must do so before departure to retain your right to reimbursement. Then, you can request a refund by approaching a Delta Airlines office/agent (or your tour operator), or you can file your request online by filling out this form and then submitting your request in one click.

It is also possible to request a refund through other contact channels:

  • Phone: 800-847-0578 (US and Canada)
  • Postal Service: Delta Air Lines, Inc. Passenger Refunds P.O. Box 20537 Atlanta, GA 30320-2537
  • Courier Service: Delta Air Lines, Inc. Passenger Refunds, 4th Floor 700 South Central Avenue Hapeville, GA 30354

What is the deadline for reimbursement of my Delta Air Lines flight ticket reservation fees?

It will take 7 working days for your request to be processed and the required amount to be paid to you.

If you have agreed to be reimbursed with a credit, then you must log in to your Delta account to check and track the status of your request.

Check the status of the refund request

Tracking the status of your application is easier than you think. With a tool, accessible from the Delta Air Lines website or its mobile application, you will be informed in real time of the status of your request, knowing if it has been processed or is being processed.

Cancellation insurance already taken out?

If you purchased cancellation insurance when booking a protection plan offered by a Delta Airlines partner (Allianz Travel Insurance), you must cancel it 15 days prior to departure in order to receive a full refund of your costs.

Leave a Reply

Your email address will not be published. Required fields are marked *