Contact Air Canada by different means: Telephone, email and chat

Air Canada is one of the largest airlines in the world, offering domestic and international flights. If you have a question or a problem related to its services, it is quick and easy to contact Air Canada. Here’s how to reach the customer service team:

Contact an Air Canada advisor by form

Complete and send your request in just a few clicks.

Reach an Air Canada customer assistant by phone

The easiest and most common way to communicate with a US Company Advisor is by telephone. Customer service is available 24 hours a day, 7 days a week, and you can speak to a representative who will help you with any issues you may be facing.

Dial the number and follow the instructions given by the automated system to be connected with a representative. If you are flying with miles, you can contact Aeroplan Customer Service:

• Local Number: 1 514 395-0300
• UK number: 0800 756 3865
• International number: 1 514 395-0300
• Number for passengers with a hearing impairment: 1 800 361-5373 – Bell Relay Service (7-1-1)

Here is a table of all Air Canada customer service numbers from countries around the world

Social media – Live chat

If you prefer to use your Facebook or Twitter account to communicate with the North American airline, know that a dedicated and specialized team handles customer inquiries on Facebook and Twitter. All you have to do is slip into their instant messages, and they’ll be happy to resolve your issues as quickly as possible.

Email: Submit your request online

If you don’t want to wait, you can always email your request to Air Canada Customer Service. Write an email describing in detail your problem and send it to this address, you should receive a response within 24 hours.

If you are a company, contact an AC assistant by sending your request to this address: acpourentreprise@aircanada.ca.